Royal Mail and Parcel Force are used for shipping orders and the customer is responsible for all delivery shipping and postage costs for the final product.
Please allow at least 7 days (UK) or 31 days (International) for delivery, depending on the method of shipment used & delivery destination. Please keep this in mind when placing your order. If you are unsure about anything, please don't hesitate to get in touch.
Please make sure that you state the correct delivery address when paying via Etsy or Paypal. Both Etsy & Paypal's buyer & seller protection policy state that a purchase can only be dispatched to the address stated on your transaction receipt. This is to help prevent Credit card 'Chargeback' fraud.
Orders below £20 are sent via 1st class post or Standard Airmail. Orders worth up to £50 safe sent via 1st class recorded post (insured) or elsewhere via 'International Sign'. Orders with a value of over £50 are sent via Special Delivery Next Day (UK) or Airsure (International). These methods are both tracked & insured, not to mention quicker than standard parcel methods.
Wedding Table Plans are sent via standard 1st class or Standard Airmail post. This is due to the large sturdy cardboard tube they are sent in. If you would prefer a tracked method of postage for your table plan order, please get in touch to purchase an upgrade.